Implementation Manager

Fusion Health is seeking a bright, motivated, and outgoing Implementation Manager to join our Operations team at our Topeka, KS office location! This candidate will participate in dynamic and challenging projects to drive, oversee, and improve the implementation and optimization of our healthcare software systems. We are looking for an ambitious team player who is target driven and passionate about achieving results.

About Us:

Fusion Health was founded in 2006 and provides HealthTech solutions that proactively manage the quality of life for underserved patients managed by government agencies such as Public Health, Rehabilitation & Corrections. Our mission is to deliver impactful solutions that drive efficiency for clinicians in movement-restricted communities.

Fusion Health has been recognized by INC as one of the fastest-growing private companies in the United States for four consecutive years, #38 in the NY Tri-State area, and #8 in New Jersey. Fusion has also been recognized by Deloitte on its Fast 500 list of fastest-growing technology companies in the United States.

Building a quality team takes a lot of work. Our founder and CEO, Bryan Jakovcic (EY Entrepreneur of the Year) works hand in hand with our Human Resources team and we are searching the globe for the Fusionite of tomorrow. Our team is among some of the brightest and most inspiring in the industry. To boot, they love working at Fusion so much that we have been certified as a Great Place to Work by Fortune!

We pride ourselves on our modern company culture as a vibrant and diverse group. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. Our headquarters is located in Woodbridge, New Jersey, just minutes from several major train stations. Lovingly known as HQ4, it features high-tech open working spaces, multiple meeting areas, café, a gym, and an arcade! Our satellite office locations are also equipped with state-of-the-art technologies and similar amenities. 

A positive culture is a core fundamental at Fusion. While we are looking for the brightest minds around, ideal Fusionites should be strong problem solvers, be able to work independently, have great communication skills, and have a fun/energetic personality.

To date, Fusion has phenomenal retention of our team members. Our fundamental belief is that employee satisfaction is critical to achieving our mission/vision, so we provide competitive compensation, professional development, career advancement opportunities, and a supportive team-based atmosphere. We also provide a full range of health-related benefits, including medical, dental, vision, life insurance, and 401K.

We also offer numerous work-life enhancements such as:

• Work From Anywhere (WFA) program (up to 100 days WFA per year)
• 20 PTO Days to start, with an additional PTO day per year for each year you are a Fusionite (up to 30 PTO days max/year)
• Business casual dress code
• Easy-going corporate structure. We hate red tape.
• Accessible leadership.
• A REALLY COOL OFFICE:(Click for Photos)

This role looks like...

The Operations team is vital to our organization’s mission and growth. This role will provide assistance with a multitude of projects that will enhance the Operations team’s success, such as:

• Implement Projects:
  • Responsible for delivery of all aspects of the project lifecycle: initiation, planning, execution, control, and closure.
    • Coordinate team activities, define scope, project objectives, and roles of team members
    • Manage day-to-day project activities, ensuring timelines, milestones, and goals are met.
    • Communicate project status, decisions, updates, and changes to stakeholders, facilitating decision-making and project progress.
    • Plan, estimate, schedule project work, monitor, and report on project progress.
    • Identify and mitigate project issues and risks
    • Lead and facilitate meetings with all levels of clients – including preparing materials
  • Be intimately familiar with both client and Fusion applications workflows and processes.
    • Lead the planning, configuration, and implementation of EHR systems within healthcare organizations.
    • Work with complex workflows, demonstrating knowledge of integrated workflows and applications to provide system solutions.
    • Collaborate with end-users to understand workflows and develop system support, including requirements analysis and documentation.
    • Configure and customize EHR software settings to align with clinical and administrative processes.
    • Conduct site assessments
    • Provide training and development support to client users on applications as needed
    • Maintain detailed documentation of EHR configurations, changes, and user manuals.
• Collaboration & Communication:
  • Collaborate across all levels of the company and stakeholders to deliver solutions.
  • Build and maintain working relationships with team members, vendors, and other departments.
  • Communicate project progress, challenges, and solutions effectively to stakeholders.
  • Work with IT professionals, clinicians, and administrators to optimize EHR system functionality.

You could be a great fit if... 

We believe in harnessing diverse talents and perspectives, and if you believe you have what it takes to excel in this role, we want to hear from you. We look forward to reviewing your application if you have the following qualifications and experience:

• Bachelor’s degree
• 3+ years of relevant experience in SaaS project management
• Proven experience with health technology implementations. Familiarity with database management and system integration is a plus.
• Strong understanding of healthcare operations, clinical workflows, and healthcare regulations including HIPAA.
• Strong understanding of technology fundamentals and ability to learn technology quickly
• Proficiency with project management tools (e.g., Atlassian software products like JIRA, Confluence).
• Excellent communication, interpersonal, problem-solving, and analytical skills.
• Ability to work independently and in a team environment.
• Experience in large-scale technology implementations or government projects is preferred.
• Willingness to travel to Fusion offices and client sites as assigned.

Additional Details:

• This is an on-site (hybrid), full-time, salaried position at our Topeka, KS office location. Our normal hours of operation are Monday – Friday, 8:00 AM – 4:30 PM.
• Salary is DOE, please provide your salary expectations in the application
• This position description is not intended to be exhaustive, and other duties may be assigned as they arise.
• Fusion Health offers competitive compensation, professional development opportunities, career advancement, and a supportive team-based atmosphere.
• It is not expected that applicants have any familiarity with Fusion’s proprietary applications, Healthcare software, or Corrections/Public Health business processes. Qualified candidates will be able to demonstrate related experience and transferable skills that will work well with the Fusion team.
• At this time, this position is not eligible for employment sponsorship.
• Fusion is an equal employment opportunity employer.

For Internal Use only: In reference to our Employee Referral Program, this opening is 'Level 4'.