Operational Excellence Program Manager, Digital & Automation

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Operational Excellence Program Manager will work closely with all members of the Digital and Automation Business Line and report to the D&A Head of Customer & Operational Excellence. The primary objective of this role is to drive process improvements and develop KPI dashboards that align with the business line’s strategic initiatives.

The successful candidate will analyze key performance indicators and processes to identify opportunities for improvement across the organization. They will prioritize potential improvement measures by providing insights and analyses regarding their business impact. The Operational Excellence Program Manager will collaborate with the D&A Leadership to assign improvement projects, ensuring their successful implementation and improved processes. Additionally, they will oversee the rollout of these enhanced processes throughout the organization.

This role also involves participating in the definition of key performance indicators for the organization and implementing dashboards and analytics to monitor progress. The candidate will communicate with key stakeholders across the customer value stream, beyond the D&A Business Line, including teams from Implementation, PMO, Education, HPS, and the RSC.

Your new role –

You will oversee multiple complex projects, ensuring timely delivery, quality standards, and alignment with business goals. Using your subject matter expertise, you’ll develop and maintain a program management framework that covers governance, planning, reporting, stakeholder engagement, benefit tracking, and resource allocation. You will create detailed project plans and coordinate interdependent projects, maintaining program integrity and a supportive environment for each project.

• You use your strong leadership and management skills to coordinate activities for cross-functional teams and ensure effective collaboration and communication among the members of the project teams and stakeholders.
• You will serve as an operational excellence consultant, responsible for driving the development of the capabilities essential for achieving delivery excellence and for driving successful outcomes
• You will support leadership with data-driven decision-making using analytics from project, portfolio, and program architecture tools.
• You will establish a culture of “implementation excellence” to ensure high levels of customer satisfaction.

Your attributes and skills:

You demonstrate outstanding analytical, problem-solving, and decision-making skills.

You are adept at managing multiple priorities and adapting swiftly to evolving circumstances.

You consistently showcase expertise in planning and organization to achieve both short- and long-term goals.

You work effectively within teams, providing expertise, support, and mentorship when appropriate to your colleagues.

You excel at seeing the broader perspective, drawing connections, anticipating challenges and needs, while maintaining attention to critical details.

You have robust capabilities in developing dashboards that facilitate stakeholder engagement and enhance project team collaboration.

Your qualifications and experience:

• Relevant undergraduate degree or MBA
• Project Management Professional (PMP) preferred
• You have over 10 years of experience in project and program management, with the qualifications to deliver them effectively.
• You can demonstrate a proven track record of successfully managing large-scale, complex programs and projects from initiation to completion
• You have experience leveraging digital tools and data analytics to drive delivery excellence.
• You have strong leadership, communication, and interpersonal skills, with the ability to effectively manage cross-functional teams.
• You can develop and maintain effective working relationships with the internal stakeholders.
• You are proficient in Siemens HPS or LEAN process improvement
• You are proficient in creating KPI’s and Power BI Dashboards

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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