Product Manager

About Flossy

Flossy is building the future of dental office operations through Fiona, our AI dental receptionist. By streamlining front desk workflows and transforming the way practices handle calls, scheduling, and patient intake, we’re helping dental teams focus more on care. We’re in a rapid growth phase and looking for a forward looking head of product who is looking to get their hands dirty in the fast changing world of voice AI. You'll thrive here if you love solving complex problems and are optimized to move fast over move safely.

About the Role

This is a dynamic role ideal for someone who thrives in fast-paced environments and wants to have real ownership over a fast growing AI voice product. You will be responsible for overseeing the product execution for Fiona, an AI Dental Receptionist, and the underlying systems that connect with individual dentist offices. As an early member of the team, you’ll help shape our product, design, and culture as we scale.

Key Responsibilities

Product Development:

• Work closely with Senior Management to create and own the product roadmap for Fiona
• Own the visual design of Flossy HQ
• Own the audio design of all of the Fiona conversations
• Work directly with engineering to execute and launch additional features and product improvements
• Own customer research and feedback
• Proactively identify and address performance bottlenecks and product improvements.

Qualifications

• 2 - 7 years of experience as a Product Manager.
• Strong Proficiency in Jira and Ticket writing
• Strong Experience with working directly with engineering to roll out features
• Strong positive view on Artificial Intelligence and its application in real-world problems.
• Strong advocate for rapid deployment of products - being fully bought into the idea that velocity is king in a rapidly changing industry like voice AI
• Not overly reliant on analytical process and/or A/B testing
• Excited to work at a small company in growth mode with very little process.
• Self-starter with a growth mindset and the ability to adapt to evolving technical challenges.
• Experience at a small (less than 20) person startup
• Clear, concise communicator—both written and verbal.

Bonus:

• Experience in the dental industry or familiarity with dental practice management systems.
• Experience with Voice Systems (STT, TTS, etc.)
• Experience dealing with compliance through Twilio
• Experience with AI systems live in production

What We Offer

• Opportunity to join a fast-growing team shaping the future of AI in healthcare.
• Flexible remote work environment with high ownership and autonomy.
• Competitive compensation and benefits package.

Why Join Flossy?

You’ll be part of a nimble, mission-driven team reimagining how technology can transform the patient and practice experience. We value experimentation, ownership, and big ideas. If you’re ready to make a mark at an early-stage company and thrive in a fast-paced, low-process environment, we’d love to hear from you.