Strategy & Operations

About M7 Health

M7 Health is the AI-powered workforce operations platform for healthcare, designed for the realities of clinical staffing and scheduling. We use AI to help organizations forecast demand, auto-balance schedules, and deploy the right person to fill every shift before resorting to premium labor spend. The result: health systems reduce overtime, cut contract labor costs, and give clinical leaders time back to focus on care. Built with the earned wisdom of nurses, M7 serves tens of thousands of healthcare professionals daily and activated over 100 net new hospitals across 29 states, last year alone.

M7 recently raised a $10M Series A, backed by Threshold and First Round Capital, and we're building the team to match our ambition.

About The Role

We're looking for a talented Strategy & Operations hire to join our team. You will work directly with our CEO, COO, and Chief of Staff to help advance M7's most important strategic priorities. This is a highly visible, cross-functional role that spans business operations, strategic planning, and AI-driven execution — designed for someone who wants to be at the center of where the company is going.

You will bring a rigorous, structured approach to the most important problems facing the business — thinking like a consultant, moving like a startup operator, and building with an AI-first mindset.

Responsibilities:

• Strategic Priorities:
  • Partner with the CEO, COO, and Chief of Staff to drive forward M7's highest-priority strategic and operational initiatives.
  • Own projects end-to-end — from structuring the problem and developing recommendations to seeing them through to execution.
  • Build the analyses, frameworks, and materials that help leadership make fast, well-informed decisions.
• AI Strategy & Innovation:
  • Help M7 develop and execute an AI-first operating model — identifying where AI can drive the most leverage across the business, piloting tools, and embedding new workflows across the team.
  • Stay ahead of the AI landscape and bring proactive recommendations on where M7 should be investing time and tooling.
• Business Operations:
  • Own key operational cadences — planning cycles, performance reporting, and cross-functional coordination — ensuring the business runs with clarity and focus.
  • Identify inefficiencies and build systems, processes, and playbooks to address them.
• Growth & Sales Support:
  • Provide strategic support to the growth team — including building sales materials, supporting demos, and helping drive outbound automation using modern AI tooling.

About You:

• Structured Thinker: You have a consulting-style approach to problem-solving — you break ambiguous challenges into clear frameworks, develop hypotheses, and drive toward actionable recommendations. You are just as comfortable building a strategic recommendation as you are rolling up your sleeves to execute it.
• AI-Native: You are deeply curious about AI tools and have hands-on experience using them to automate workflows, accelerate research, and improve output quality.
• Bias for Action: You move fast, you treat every piece of work as an opportunity to raise the bar.
• Attitude and Culture: You hold yourself to an uncompromising standard and work tirelessly. Once you take something on, you don't let go until it's done right. Done doesn't mean submitted; it means the output is genuinely excellent. You lead with kindness, practice "strong opinions, loosely held," and bring that same relentless energy to everything you touch. You're passionate about M7's mission and show it every day.

Nice to Haves:

• Prior experience at a top-tier management consulting firm or investment bank — candidates who are used to working on high-stakes problems for demanding stakeholders and producing rigorous, structured work product are strongly encouraged to apply.
• Familiarity with or eagerness to learn AI and automation tools — candidates excited to get their hands dirty building efficient workflows are especially compelling.
• A passion for healthcare and the mission of improving the nurse experience.

Hybrid Environment

This is a role based in New York City. We believe a regular cadence of in-person collaboration accelerates learning, reinforces team culture, and drives efficiency for early-stage companies. We have an office in Manhattan and expect this role to be in-office four days per week.

Compensation and Benefits

This role offers industry-competitive compensation, including cash compensation, equity, and healthcare benefits.

Equal Opportunity Employer

At M7 Health, we aim to foster a workplace free from discrimination. We believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our people and a better product for our clients. M7 Health is an equal-opportunity employer and encourages all applicants from every background and life experience to apply.